Terms of Service

1. Acceptance of Terms

By accessing and using Draveltech Solutions' services, products, and website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Product Warranty and Performance

All Draveltech Solutions products come with a comprehensive 2-year warranty covering defects in materials and workmanship. We guarantee 99.9% uptime for our systems under normal operating conditions. Performance specifications are provided with each product and are guaranteed under standard operating parameters.

3. Service Level Agreements

We provide 24/7 technical support for critical issues and standard support during business hours (Monday-Friday, 8 AM - 8 PM EST). Response times are guaranteed within 4 hours for critical issues and 24 hours for standard support requests.

4. Intellectual Property

All intellectual property rights in our products, including but not limited to flux harmonization algorithms, phase weaving technologies, and signal processing methodologies, remain the exclusive property of Draveltech Solutions. Customers receive a license to use our technology for their intended business purposes.

5. Data Security and Confidentiality

We implement industry-standard security measures to protect your data and operational information. All customer data is encrypted in transit and at rest. We maintain strict confidentiality agreements and will not share your proprietary information with third parties without your explicit consent.

6. Limitation of Liability

While we strive for perfection, Draveltech Solutions' liability is limited to the replacement or repair of defective products or refund of the purchase price. We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

7. Installation and Implementation

Professional installation is included with all product purchases. Our certified technicians will handle all setup, configuration, and integration with your existing systems. Installation typically takes 2-5 business days depending on system complexity.

8. Training and Support

Comprehensive training is provided for all users and administrators. Training programs are customized for your specific implementation and include both initial training and ongoing education opportunities. Support documentation and resources are available 24/7 through our customer portal.

9. Modifications to Terms

We reserve the right to modify these terms of service at any time. Customers will be notified of any significant changes via email and will have 30 days to review and accept updated terms. Continued use of our services constitutes acceptance of modified terms.

10. Termination

Either party may terminate service agreements with 30 days written notice. Upon termination, we will assist with data migration and system transition. All outstanding obligations and warranty terms remain in effect after termination.

11. Governing Law

These terms are governed by the laws of the jurisdiction in which Draveltech Solutions operates. Any disputes will be resolved through binding arbitration in accordance with industry standards.

Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@phasecoiltech.online
Phone: +1 (555) 123-4567
Address: 123 Draveltech Avenue, Innovation City, IC 12345